Tomsk customs: remote interaction can be active

In terms of non-proliferation measures COVID-19 remote form of cooperation with the customs authorities is particularly relevant.

Tomsk customs encourages active use of a Personal account of the participant of foreign trade activities on the website of the Federal customs service www.customs.ru. The whole, there are 70 services. Here it is possible to produce the Declaration of goods, to submit statistical forms, transit Declaration, to obtain information about cash flows on accounts, request information about the permitting documents, prepare reports and much more.

If you need to obtain a public service in informing and consultation in the field of customs specialists customs will have it for free. The best method is to contact the Tomsk customs email tms_odo@stu.customs.ru. Information about the order of granting of the state service interested persons can contact (8 382 2) 27 85 12, (8 382 2) 27 85 16.

In the Tomsk customs office operates a call center (customer contact center) for reception of complaints of participants of foreign economic activity on issues associated with the Commission of customs operations in respect of essential commodities and food and medical supplies. Interested persons can get answers to these questions by calling the number (8 382 2) 27 85 20.

If there is reason to report instances of corruption, irregularities and crimes in the sphere of customs business, and also about illegal actions of officials of customs bodies should use the “hotline” – (8 382 2) 55 85 74. It works round the clock. Privacy guaranteed. You can also contact the Department on combating corruption of the Tomsk customs by phone (8 382 2) 27 85 38, (8 382 2) 27 85 80. Complaints (suggestions) can be sent by email to the following address: tms_odo@stu.customs.ru.

Anna Mansurov,

the press-Secretary of the Tomsk customs