Perm custom: how to get advice on customs

Perm custom draws the attention of the citizens: to get advice on customs matters by using mobile devices via the Internet, orally and in writing.

On the website of the Federal customs service, in this link: can ask a question or find answers to frequently asked questions about the rules of moving by physical persons of goods for personal use; medicines, including those containing narcotic drugs and psychotropic substances; of cash; the rules applicable when ordering packages from abroad through the online stores; about the methods of payment of customs duties and other.

Business in the Perm customs is carried out by officials of the legal Department in oral and written forms for free.

Oral advice can be obtained in the premises of the Perm customs at the address: Perm, Geroev Khasana, d. 46 hours of counseling.

Monday 08.00 – 15.30

Tuesday 14.00 – 20.00

Wednesday 14.00 – 16.30

Thursday 14.00 – 20.00

Friday 08.00 – 15.30

Lunch break 12.00 – 12.48

Saturday, Sunday – days off

Pre-registration is not required, it is necessary to have a passport.

In writing you can get advice in the form of treatment:

  • e-mail:,
  • postal address of the Perm customs: 614064, Perm, street of Heroes of Hasana, d. 46,
  • the website of the Volga customs Dept:

Angela Belyaeva,
press Secretary of the Perm customs