Omsk customs will accept complaints hotline

Omsk customs from 23 to 27 March 2020 holds hotline “Complain to customs”.

Everyone is welcome to call by phones: 8 (3812) 51-48-16, 51-48-85 in Omsk customs from 09.00 to 17.00 hours and to report any violation of legality of actions of officials of the Omsk customs and customs posts.

A written complaint can be sent to:

644024, Omsk, Lermontov St. corner of Pushkina, d. 27/31.

Holding the hot line aimed at assisting the participants of foreign economic activity, entrepreneurs and individuals in the city of Omsk and the region, in order to enable them with the least time spent to understand the correct application of the law of the Eurasian economic Union, the Russian Federation legislation on customs regulation.

To strengthen backward linkages of the customs authority with the citizens, participants of foreign economic activities and public organizations in the Omsk customs in the clock mode works “a telephone hotline” is 8 (3812) 30-62-13.

By calling this number, you can report any cases of violation of the rules of customs clearance and control, corruption, extortion, misconduct of officers of the Omsk customs and post in the performance of their official duties.

The press Secretary of the Omsk customs

Elena Petrova