To report incidents of corruption in the Smolensk customs by phone, email or in writing

Smolensk customs recalls that on the facts of decline and (or) the Commission by customs officials of corruption offenses, and also about all cases of violation of the rules of customs clearance and control, the misconduct of officials in the performance of their official duties can be communicated by “telephone hotline” (4812) 20-88-52, email sml-odo@ctu.customs.ruor in writing at the following address: 214032,
Smolensk, street Lavochkina, 105, or through suggestion boxes installed at the customs and customs posts.

“Trust” in the Smolensk customs is available. Reception of applications is carried out in automatic mode on a phone that allows recording incoming messages on electronic media equipped with automatic caller ID and voice mail.

When you call you need to call the surname, name and patronymic. Subsequent to receiving a response to his message required phone number or postal address. Security and confidentiality of information are guaranteed.

“All the requests for “trust”, are considered by the management of customs mandatory,” – said the Deputy head of the Smolensk customs Alexey Demidov.

In 2020 the “trust” customs received 13 messages, 12 of which concerned the customs procedures and customs control. One message – with details of corruption, which during the inspection were not confirmed.

Vladimir Safonov,

press Secretary of the Smolensk customs