Effective communication for beginners: young professionals uet passed psychological training

In the Ural electronic customs held training for young professionals. It was held by the psychologist Chelyabinsk customs Galina Tamarkina.

“A few days before the beginning of our training, I interviewed young professionals. 21 the man who came to the service for the last six months. Now they are going a difficult period of adjustment. It is important to understand what excites and interests the inspector at the beginning of his professional path,” said Galina Tamarkina.

During the training participants reviewed the rules of business communication, peculiarities of communication in tense and conflictual situations. Then newcomers uet in practice dismantled situations that they are disturbed. And together have found possible solutions to the problems they faced. However, solving problems and gaining knowledge on psychology of interaction is not the only result of such training. “Most officials working in one customs authority, are not always able to communicate and be known personally. In the process of training the guys get to know each other closer. And as a result team building in General, regardless of what subdivisions they work”, – said Galina Tamarkina.

At the end of the training, the participants prepared a memo to his followers – as a young professional to join the team and workflow as quickly as possible. And the Ural customs officers are convinced that such a sheet would be as useful to others as established in the personal experience of the young specialist.

The press service of the Ural customs administration