Samara customs informs citizens and traders

In the Samara customs office has established an operational headquarters to ensure the adoption of preventive and precautionary measures in connection with threat of the spread of a new coronavirus infection.

In order to prevent the spread of infection (COVID-19) on the territory of the Russian Federation temporarily, March 23, 2020 until further guidance is restricted to the personal reception of citizens by administration of customs and customs posts. We recommend you to apply in writing for government services, advice on customs Affairs in accordance with article 359 of the Customs code of the Eurasian economic Union, as well as on other issues falling within the competence of the customs authorities, by means of appeals to the email address of the Department of documentation ensuring customs:
smr-odo@ptu.customs.ru. Postal address Samara customs: 443051,
Samara, Alma-Atinskaya str., 29, korpus 41, or by phone (846) 933-73-32 in the legal Department of customs.

Get advice on the provision of statistical forms of the account of movement of goods in mutual trade of member States of the EEU, please call the Department of customs statistics:

(846) 933-73-65, 933-72-53, 933-73-33.

In addition, we report that in the Samara customs since March 23, earned a call–centre and Advisory panel is being established to receive complaints from foreign trade participants.

Their task is to provide operative informing of participants of foreign economic activities, as well as addressing issues associated with the Commission of customs operations in respect of goods of the first necessity, food and medical supplies.